u7u7u Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "User") and u7u7u ("Platform", "we", "us"). By creating an account, accessing the platform, or using any service on u7u7u — including live casino games, slots, cricket betting, deposits, withdrawals, or bonus participation — you confirm that you have read, understood, and agreed to be bound by these Terms in full.

If you do not agree with any part of these Terms you must not access or use u7u7u. Your continued use of the platform following any amendment constitutes acceptance of the revised Terms. u7u7u reserves the right to update these Terms at any time. The effective date above reflects the most recent revision.

2. Eligibility

Use of u7u7u is restricted to individuals who meet all of the following eligibility criteria. u7u7u reserves the right to request documentary evidence of eligibility at any time and to suspend or close any account where eligibility cannot be confirmed.

1. Age: You must be at least 21 years of age. u7u7u does not accept registrations from anyone under 21. If at any time a player is found to be under 21, the account will be immediately suspended and funds handled per applicable procedures.
2. Personal registration: You must register using your own true identity. Registration under a false name, on behalf of another person, or using fabricated identity details is strictly prohibited and results in account closure and forfeiture of all funds.
3. One account per person: Each individual may hold only one u7u7u account. Operating multiple accounts — under the same or different identities — is prohibited and may result in permanent suspension of all associated accounts.
4. Not self-excluded: You must not be subject to any active self-exclusion order placed through u7u7u. If you believe you have been re-registered in error following a self-exclusion, contact [email protected] immediately.
5. Legal capacity: You must have the legal capacity to enter into binding contracts under the laws applicable to your jurisdiction. If you are unsure whether online gaming is lawful in your location, seek independent legal advice before using u7u7u.

u7u7u serves players in Bangladesh. You are solely responsible for ensuring your use of the platform complies with any laws applicable to you. u7u7u makes no representation that access to or use of its services is lawful in any particular jurisdiction.

3. Account Registration and Security

To access u7u7u's full functionality — including depositing, placing bets, and withdrawing winnings — you must register an account. You must provide accurate, current, and complete information during registration and keep that information up to date.

Account Security

You are solely responsible for the confidentiality of your login credentials. u7u7u will never ask for your password by email, SMS, or through support. Do not share your credentials with any third party. Any activity conducted through your account is your responsibility. If you suspect unauthorised access, contact [email protected] immediately.

Identity Verification (KYC)

u7u7u may require identity verification (KYC) at registration, before processing a withdrawal, or when account activity triggers a review. Requested documents may include government-issued photo ID and proof of payment method ownership (e.g., confirming the bKash or Nagad wallet is in your name). Failure to complete KYC within a reasonable timeframe may result in account restriction or closure.

Account Closure

You may request closure of your u7u7u account at any time by emailing [email protected]. Pending withdrawals that meet processing requirements will be completed before closure. Bonus balances that have not met wagering requirements will be forfeited upon account closure.

4. Deposits and Withdrawals

All financial transactions on u7u7u are processed in Bangladeshi Taka (BDT). The platform accepts deposits and processes withdrawals via methods listed in your account dashboard. Accepted methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Available methods may change; the current list is always displayed within your account.

Deposits

The minimum deposit is ৳200. u7u7u imposes no maximum deposit limit, though individual payment providers may apply their own transaction limits. Deposits are credited to your wallet promptly upon confirmation from the provider — in most cases within minutes. u7u7u does not charge deposit fees, but your payment provider may apply their own charges.

Withdrawals

Withdrawal requests from verified accounts are processed same-day to the registered payment method. The following conditions apply to all withdrawals:

1. Withdrawals may only be made to a payment method registered in your own name. u7u7u does not process withdrawals to third-party accounts, regardless of the relationship between the account holder and the third party.
2. Any active wagering requirements attached to a bonus must be fully satisfied before the associated bonus funds or winnings derived from bonus funds can be withdrawn. Real-money deposits not used in conjunction with a bonus are not subject to wagering requirements.
3. u7u7u reserves the right to request identity verification documents before processing any withdrawal, including from accounts not previously subject to a KYC check. This is a standard fraud-prevention measure and does not imply any wrongdoing by the account holder.

5. Bonuses and Promotions

u7u7u offers bonuses and promotional offers to new and existing players from time to time. All bonuses are subject to the terms specified at the time of the offer. Where specific bonus terms are not stated, the following general rules apply:

1. Wagering requirements: All bonuses carry a wagering requirement expressed as a multiplier of the bonus amount (e.g., 30x means the bonus value must be wagered 30 times before related winnings may be withdrawn). The applicable requirement is displayed at the time of claim.
2. Bonus expiry: Bonuses and free spins expire after the period stated in the offer terms. Expired bonus funds and associated winnings are forfeited automatically. It is your responsibility to check bonus expiry dates.
3. One bonus per household: Bonus offers are limited to one per household, shared device, IP address, or payment method. Claiming a bonus more than once via different accounts will be treated as a breach of these Terms and may result in account suspension.
4. No cash value: Bonus funds cannot be exchanged for cash directly. They must be used for wagering in accordance with applicable bonus terms. Winnings from bonus-fund wagering may be withdrawable once wagering requirements are met, subject to any maximum withdrawal limits stated in the offer.
5. Abuse prevention: u7u7u monitors bonus activity for patterns consistent with bonus abuse. u7u7u reserves the right to void bonuses and associated winnings where abuse is identified.

u7u7u is under no obligation to offer any bonus or promotion to any player. Any offer may be withdrawn or modified before the player claims it, without notice. Once credited, the terms applicable at the time of crediting govern that bonus.

6. Game Rules and Fair Play

All games on u7u7u are supplied by independent third-party studios. Each game is governed by its own rules, accessible within the game interface. By participating in any game you agree to those rules as well as these Terms. In the event of a conflict between game-specific rules and these Terms, these Terms prevail unless the game-specific rules expressly address the point in question.

All game outcomes are determined by certified Random Number Generator (RNG) technology supplied and maintained by the respective game studios. u7u7u does not alter or influence game outcomes. Return-to-Player (RTP) percentages for slot titles are disclosed in each game's information panel. Live casino games operated by Evolution Gaming and Ezugi are subject to the rules and oversight of those providers.

Malfunctions

In the event of a technical malfunction, game interruption, or system error affecting the integrity of a game round, u7u7u reserves the right to void affected bets and return staked amounts to player accounts. u7u7u accepts no liability for losses caused by technical faults beyond its reasonable control, including connectivity issues on the player's side. Winnings paid out as a result of a malfunction or software error may be reclaimed by u7u7u from the player's account.

7. Prohibited Conduct

The following conduct is strictly prohibited on u7u7u. Engaging in any prohibited conduct may result in immediate account suspension, permanent ban, forfeiture of all funds, and where appropriate referral to relevant authorities.

1. Providing false, misleading, or incomplete information during registration or at any other stage, including during KYC verification.
2. Opening or operating more than one account, or accessing the platform through another person's account without that person's knowledge and consent.
3. Engaging in any form of collusion, match-fixing, or coordinated betting designed to manipulate game outcomes or exploit promotional offers.
4. Using automated software, bots, scripts, or any tool that interacts with u7u7u in a way a human user could not replicate in real time.
5. Depositing funds obtained through fraudulent means, including stolen payment credentials, unauthorised use of another person's bKash or Nagad wallet, or any form of payment fraud.
6. Exploiting a technical error, software glitch, or misconfigured promotional offer for financial gain beyond what the offer or game is designed to provide.

u7u7u monitors account activity continuously. Where prohibited conduct is suspected, u7u7u may place a temporary restriction on the account pending investigation. During any investigation, withdrawal processing may be withheld. Investigation outcomes are final at the discretion of u7u7u's compliance team.

8. Responsible Gaming

u7u7u is committed to promoting responsible gaming. The platform offers tools to help players manage their activity, including deposit limits, session time limits, and self-exclusion. These tools are accessible from your account settings once logged in. u7u7u strongly encourages all players to set personal limits that reflect their entertainment budget. Gambling should be treated as entertainment, not as a source of income or a way to resolve financial difficulties.

If gambling is negatively affecting your daily life, relationships, or finances, please visit our Responsible Gaming page for guidance and self-help resources. You may also contact [email protected] to request an immediate self-exclusion. The 21+ age restriction is strictly enforced and u7u7u will not knowingly permit underage individuals to access the platform.

9. Privacy and Data Protection

u7u7u collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By agreeing to these Terms you also consent to the collection and use of your personal data as described in the Privacy Policy. u7u7u uses 256-bit SSL encryption across all platform sessions to protect data in transit. Personal data is not sold to third parties. Data may be shared with payment processors, identity verification providers, and regulatory bodies where required by law or necessary for platform operations. For full details please review the Privacy Policy at /privacy-policy.

10. Account Suspension and Termination

u7u7u reserves the right to suspend, restrict, or permanently close any player account at its discretion. Circumstances in which u7u7u may take such action include but are not limited to:

1. Breach of any provision of these Terms, including but not limited to the prohibited conduct outlined in Section 7.
2. Failure to complete identity verification within the required timeframe following a KYC request.
3. Reasonable suspicion of fraudulent activity, money laundering, or use of the platform to facilitate any criminal activity.
4. A self-exclusion request made by the account holder, or a third-party request made on their behalf in accordance with u7u7u's responsible gaming procedures.

11. Limitation of Liability

To the fullest extent permitted by applicable law, u7u7u shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or any other intangible losses. u7u7u's total aggregate liability to any player shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

u7u7u provides its platform on an "as is" and "as available" basis. While u7u7u makes reasonable efforts to maintain continuous service availability, it does not warrant that the platform will be uninterrupted, error-free, or free from harmful components. Scheduled maintenance and unplanned outages may occur. u7u7u will use reasonable efforts to communicate planned downtime in advance where practicable.

12. Changes to These Terms

u7u7u reserves the right to amend these Terms at any time. Where changes are material, u7u7u will endeavour to provide reasonable advance notice — for example by displaying a notification within the platform or sending an email to your registered address. Your continued use of u7u7u following the effective date of any amendment constitutes acceptance of the revised Terms. If you do not accept the revised Terms you must stop using the platform and may request account closure. The current version of these Terms is always available at /terms-conditions and supersedes all prior versions.

13. Contact and Support

If you have questions about these Terms, wish to raise a complaint, or need to contact u7u7u's support team regarding your account, payments, or any aspect of the platform, our team is available 24/7.

Email support: [email protected]